David Brossard
VP Customer Relations at Axiomatics AB
Greater Chicago Area | Information Technology and Services
Summary

A technologist at heart, I head up the Customer Relations team at Axiomatics which spans from technical pre-sales to post-sales, professional services, and customer support. Customer satisfaction is our mission goal.

I love to meet new customers and walk them through their Identity & Access Management challenges showing them how Axiomatics technologies can help them solve a painful problem.

I also look at the market direction and talk to customers to understand what functionality users are interested in and how our products should evolve to make sure Axiomatics stays ahead of the curve and the competition.

I regularly speak at technology events and conferences on the topics of IAM, fine-grained authorizations, and cyber-security.

My background is rooted in technology and software development: at first an IT developer / designer, I focused on application security, working in particular in the web services area / SOA paradigm. I have taken part in the TrustCoM project - an EU-funded collaborative project - and was the Security Theme leader for the BEinGRID EU-funded project from 2007 to late 2009.

Before working in security, my main area of interest was web application development (mainly in PHP combined with the usual MySQL): I developed several websites (including for Thales, a newspaper, and leading Portuguese ISP Portugalmail). I took part in the blog.com project developing their photo album functionality.

Apart from security and web apps, I'm interested in natural languages, literature, the arts, and the cinema. This brings me - I believe - a wider scope on things and I'm definitely keen on trying something new everyday.

Specialties: security, application development, application architecture, web development, scripting
Multilingual: fluent in English, French, Spanish, and Portuguese. Working knowledge of Italian and Swedish.

Experience
VP Customer Relations (2014 - Present)
Axiomatics
Privately Held, 11-50, Information Technology & Services

I am responsible for managing customer relations at Axiomatics. This includes all pre-sales, post-sales, and support activities.
Our goal at Axiomatics is to deliver the best possible customer experience.

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